This Privacy Policy explains how we collect, use and protect your personal information when you use our site  Please read this Privacy Policy carefully.  By visiting and using this website and services, you acknowledge that you have read and agree to the conditions bound by this Privacy Policy.

Collection of Personal and Non Personal Information and How it is Used

The types of information collected fall under two general categories: Personal information and non personal information.

When you visit our Site, you can browse the website and read materials without disclosing any personal information.

Personal Information

We may collect personal information including your name, email address and phone number when you choose to subscribe to our newsletters, request information about services, resources or programs that we offer through the Site. We may use your contact details to provide information in response to your requests, to respond to your inquiries and to provide you with notices and reminders that we think you may find useful or interesting or to let you know about other programs or services we offer.

If you do not wish to receive such communications, you can unsubscribe from receiving future emails by using the unsubscribe feature at the bottom of every email we send or if you want to have us delete your name or contact details you can let us know by emailing us at

Non Personal Information

As you navigate through our website, we may collect non-personally identifiable information, including but not limited to browser type, version and language, location, operating system, Internet Protocol (“IP”) addresses, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely to gauge visitor traffic, trends and to deliver personalised content to you while you are on this website.

Use of Cookies

Our website utilises cookies to collect information about how our visitors use our site. A cookie is a small text file sent to your computer on your hard disk by a web page server. Cookies are uniquely assigned to and can only be read by a website in the domain that issued the cookie to you.  It enables the site to recognise your browser and understand your preferences based on previous site activity.  We use cookies to improve the experience you have with our website.

You can accept or decline cookies.  Most web browsers automatically allow cookies, but you can modify your browser setting to decline cookies. However, if you choose to disable cookies, some features of the website may become inaccessible or not function properly.

Third Party Cookies

This site uses Google Analytics to help us evaluate how visitors use our website, including time spent on the site or certain pages, which areas receive the most traffic and general geographical location about visitors.

For more information on Google Analytics, including how to opt out from certain data collection, visit

Protection of Your Information

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Please note no method of transmission over the Internet is 100% secure, and as a result, we cannot guarantee the absolute security of information that is being transmitted to and from us via our online services.

Sharing Your Personal Information

We do not sell, trade or transfer your personally identifiable information with outside parties.

We may share information collected with third-party businesses participating in administering our services or providing business functions such as customer service and technical support.  Access to this information is only as necessary to perform their functions.

We may disclose personal information when legally obligated or compelled to by law.

Information You Share

When you directly disclose personally identifiable information shared by third parties, such as webinars, telephone calls or conferences or commenting on blogs and social media, this information may be collected and used by others. We are not responsible for any unauthorised third party use of information provided in these situations, and we encourage you not to share email addresses or public information when using this facility.

Buttons for social media sharing are provided by plugins operated and managed by a third party. By clicking on one of these buttons, certain personal information may be stored by the service provider operating the plugin.

Opt Out Procedures and Changing Information Preferences

You have the option to unsubscribe from receiving information from us at any time, by using the unsubscribe message at the bottom of every email.

You can also review or change your information at any time by accessing the update your preferences button, also at the bottom of every email you receive.

Children’s Online Privacy Protection Policy

This site is not directed to or intended for users under the age of 18. We do not knowingly or intentionally collect personal information from children under the age of 13.  If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us at, and we will delete that information from our databases.

Changes to This Privacy Policy

This policy may be updated as necessary to protect our users.  We encourage you to review this privacy policy when you visit our website; we will revise the date at the bottom of this page when updates are made. By accessing this website after we make any such updates or changes to this privacy policy, you are deemed to have accepted such changes. You are responsible for reviewing this privacy policy periodically and becoming aware of any updates or modifications.

Visitors Outside of Australia

Our website and servers are located in Australia and are governed by the Internet laws in Australia. Any and all information you provide in relation to visiting our site will be transferred to Australia.  By visiting our Website and submitting your information, you authorise this transfer, processing, and use.

Contact Information

If you have any questions about this Privacy Policy, please contact us via email at with “Privacy Policy” in the subject line.

This Privacy Policy is effective as of October 3, 2018, and was last revised on October 3, 2018.